Grievance Officer
If something has gone wrong with ClickReady, a purchase, or the way we handle your data, write to our Grievance Officer.
- Name
- Sushant Sudhir Gayawal
- Designation
- Proprietor, Sushant Tutorials
- grievance@clickready.in
- Phone
- +91 86250 79554
- Post
- Office No 10H, Chaitanya Apartment, 2063 Sadashiv Peth, Pune 411030, Maharashtra, India
What to include
- Your name and the email address on your ClickReady account
- What happened, and what you would like us to do
- For a payment, the Google Play order number (it starts with GPA.)
How quickly we respond
| Step | Time |
|---|---|
| We acknowledge your complaint, with a reference number | Within 48 hours |
| We resolve a complaint about the app, a purchase or a refund | Within one month |
| We resolve a request or complaint about your personal data | Within one month, and never later than 90 days |
If you are not satisfied
- For a consumer complaint: the National Consumer Helpline (1915, consumerhelpline.gov.in) or a consumer commission.
- For a personal data complaint: once our process is complete, you may complain to the Data Protection Board of India.